BritRail Diary – ACP Rail

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Weekdays you From

Dear Traveler,

We’d love to hear about your experience! Take a few minutes to complete our short BritRail Diary — your feedback helps us improve and create better travel experiences for you.

As a thank you, you’ll be entered for a chance to win back the cost of your recently purchased BritRail Pass!

The draw will take place on October 31st, 2025, and one lucky winner will be selected at random from all completed diaries. We’ll get in touch via email if you win.

Thank you again for your time — and good luck!

Tell us how you used your BritRail Pass

How many times train journeys did you take using your BritRail Pass?

Travel Diary

Please fill in the details of your journeys taken with your BritRail pass. Please fill in a line for each journey taken.

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

For any additional journeys please add below. To add an additional row, please click on the plus symbol on the right.

Additional Journeys

Date/Time

Date

Time

From

If you hadn’t bought a BritRail Pass, what would you have done?

How important was the BritRail brand in your decision to purchase your rail pass?

Very important – I specifically wanted a BritRail pass
Somewhat important – I recognized the brand and trusted it
Not very important – The brand didn’t influence me much
Not important at all – I would have chosen any pass that fit my schedule and budget

Had you not purchased a BritRail Pass would your travel by train in the UK have been:

Longer
Shorter
The Same

Had you not purchased a BritRail Pass would you have traveled at all by train in the UK?

Definitely
Probably
Probably Not
Definitely Not

On your last trip to the UK when you bought a BritRail Pass, which class of BritRail Pass service did you buy?

First Class
Standard Class

Some tickets can be bought upon arrival at destination, for you personally, which tickets do you prefer to buy before departure and which tickets do you prefer to buy at destination?

On average, out of ten (10) trips at destination, how many would be taken during the following day time slots? Total must equal 10.

Weekdays before 09:30

Selected Value: 0

Weekdays between 09:30 and 16:30

Selected Value: 0

Weekdays between 16:30 and 19:00

Selected Value: 0

Weekdays after 19:00

Selected Value: 0

Weekends

Selected Value: 0

Sunday after 17:00

Selected Value: 0

How important is environmental sustainability in your decision to travel by train?

Very important – I choose rail specifically because it’s more sustainable
Somewhat important – It is a nice bonus, but not the main reason
Not very important – Other factors matter more (e.g., price, convenience)
Not important at all – Sustainability doesn’t influence my decision

Name

First

Last

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