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Italo E-Tickets E‑TICKET

Italo E-Tickets Italo

Visit Italy’s most popular cities as you travel aboard Italo high-speed trains. Simply choose the level of comfort and amenities that suit you best from their four ambiances, all of which include free W-Fi Internet on board. Italo offers service along the routes: Rome - Milan, Rome - Naples, Rome - Florence, Rome - Venice, Milan - Florence, Venice – Florence, Florence – Naples, Rome-Turin, Rome-Verona and beyond. Conveniently receive your e-ticket within minutes of booking, which includes travel in a specific seat, and let your Italian adventure begin!

Why choose Italo e-tickets?

  • Choose popular domestic routes in Italy!
  • The price includes seat reservations!
  • Fully electronic issuing process!

Italo trains

Italo trains offer high-speed service up to 300km/h, with stylish and modern interiors, featuring reclining high-end Frau leather seats, and four ambiances to choose from.

Italo e-ticket fares

Italo E-ticket with Reservation – Flex
The Flex fare is refundable up to 1 day before the departure date, where a 20% cancellation fee applies. Ticket exchanges or refunds are not permitted after departure.
Ticket changes in Italy: Visit an Italo ticket counter if you want to change your travel time/date, free of charge, up to 3 minutes prior to the train's departure time. Also if you miss your train, you have 2 hours of extra time to ask Italo staff at the departure station if they can find you a seat on the next train (subject to availability).

Italo E-ticket with Reservation – Economy
Ticket exchanges or refunds are not permitted.
Ticket changes in Italy: Visit an Italo ticket counter if you want to change your travel time/date, upon payment of a 20% surcharge, up to 3 minutes prior to the train's departure time.

Italo E-ticket with Reservation - Low Cost
Ticket exchanges or refunds are not permitted.
Ticket changes in Italy: Visit an Italo ticket counter if you want to change your travel time/date, upon payment of a 50% surcharge and any difference in price, up to 3 days prior to departure.

Italo e-ticket discounts

Italo E-ticket with Reservation - Family
Children between the ages of 2 and 13 travel for free, when accompanied by at least 1 passenger over 18 years (subject to availability). This discount is valid for 2-4 passengers travelling together. Children under 2 years are not counted as they travel for free on the lap of an adult. If the family fare is not offered, children of all ages who occupy a seat pay the adult fare. Ticket exchanges or refunds are not permitted.

Child policy
Children under 2 years of age travel for free when not occupying a seat. If a seat is required for a child under the age of 2, the family fare may apply if available, and if not available then the adult fare will apply.

Italo classes and services

Choose from 4 ambiances, catering to all levels of service.

  • Smart
    • Affordable, comfortable, convenient.
    • Free Wi-Fi Internet
    • Reclining leather seats
    • Individual power sockets and tables
    • Access to the Break Area, with vending machines (espresso coffee, cold drinks and snacks)
    Smart
  • Comfort
    • Affordability with extra space. Prima comfort, smart price.
    • Free Wi-Fi Internet
    • Ample reclining leather seats
    • Individual power sockets and tables
    • Access to the Break Area, with vending machines (espresso coffee, cold drinks and snacks)
    Comfort
  • Prima
    • Welcome service with sweets, snacks, warm & cold beverages.
    • Free Wi-Fi Internet
    • Ample reclining leather seats with soft individual armrests
    • Individual power sockets and tables
    • A reading light control and a glove compartment placed between double seats
    • Access to the Break Area, with vending machines (espresso coffee, cold drinks and snacks)
    Prima
  • Club Executive/ Salotto 1, 2
    • Tailor-made privacy and excellence.
    • Located at the head or tail of the train, with no passengers walking-through
    • Club Executive coach only features 19 seats, provided as either an “open space” area or,
    • Salotto 1 or 2 to book one of the 2 lounges, equipped with personal wardrobes, which can be reserved in a block for max 4 passengers
    • Welcome at the platform and assistance placing your luggage in either your coach secure area or in the wardrobes reserved for lounge guests
    • Welcome service with an espresso coffee and a selection of bakery or pastry products and hot & cold beverages
    • Free Wi-Fi Internet
    • Wide reclining leather seats with soft individual armrests
    • Individual power sockets and tables
    • Access to private lounges at select train stations
    Club Executive

Seat reservations

Your Italo e-ticket includes travel in a specific seat.

E-ticket delivery

Receive your e-ticket as a PDF document, which you can print at home and is valid for travel, or show it to train staff on your smart phone or tablet display.

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