Features - Eligibility - Validity - Discounts - Conditions of used - More

 

The JR East Pass:

 

The JR East Flexi Pass:

There is no easier way to visit Eastern Japan than with the JR East Flexi Pass.  Enjoy the freedom to travel when you want for a select number of days over 1 month. With the economical Flexi Pass, you can journey at your leisure; staying in one area for several days or using the train for simple days out trips.

 

The JR East Consecutive Pass:

Explore the beauty and enchantment of Eastern Japan with the JR East Consecutive Pass.  The JR EAST PASS is an economical and flexible rail pass to travel around Eastern Japan.

 

Pre-booking time: 3 months.

 

Features:

 

Ø      Unlimited travel throughout all the 72 railway lines of JR EAST: 5 Shinkansen Super Express Lines (also known as the Bullet Trains) and 67 Conventional Lines.

Ø      JR East offers exceptional discounts to youth travelers and children!

Ø      Available in Adult, Youth or Child rates in Ordinary class or Adult or Child rates in Green Class (First Class).

Ø      Allows you to explore by hopping on and off the trains as you wish.

 

Eligibility:

When passenger presents the Exchange Voucher (ticket issued by the travel agent overseas), he/she will also need to present the passport. The passport must contain a Temporary Visitor (sightseeing or similar purpose) stamp or sticker showing permission to stay of 15 or 90 days issued by Japanese Immigration Bureau. The stamp or sticker is placed in the passenger passport by an immigration officer upon arrival to Japan. Only those with the passport bearing the stamp or sticker may use JR EAST PASS.

 

 

Validity:

Flexible 4-day PASSES are valid for 4 consecutive or non-consecutive days within one month from the date the PASS was issued. (Each date on which the PASS is used will be stamped on the PASS at the respective station's ticket gate or aboard trains.)

 

Flexible 3-day PASSES are valid for 3 consecutive or non-consecutive days within one month from the date the PASS was issued. (Each date on which the PASS is used will be stamped on the PASS at the respective station's ticket gate or aboard trains.) Not available in Green Class and there is no Youth fare.
The Special 3-day Flexible pass is available to purchase from August 21st 2008 until November 20th 2008.
The Special 3-day Flexible pass voucher is exchangeable from September 1st 2008 until December 1st 2008.
The Special 3-day Flexible pass is available only for travel dates which fall between September 1st 2008 and December 31st 2008.

 

The JR East Consecutive pass is valid for 5 or 10 consecutive days, beginning on the first day of use of the PASS.

 

The JR EAST PASS may only be used by the person whose name appears on the face of the PASS. Passenger must carry his/her passport at all times during the trip and be prepared to present it when requested.

 

The starting date of validity of the JR EAST PASS cannot be changed. 

 

Any violation of these conditions of use and regulations will render the PASS void and the PASS will be confiscated. In the event of such violation a fine of three times the fares and changes for all sections traveled shall be collected.

 

The JR EAST PASS is valid for travel on all of the 72 railway lines of JR EAST:

 

Ø      limited express trains (except private compartments or berths), including Shinkansen super express trains;

Ø      express trains (except berths, etc.);

Ø      local trains (except "Liner"/"Home Liner").
(for
trains referred to in parentheses above, passenger must pay the respective additional charges in addition to the limited express or ordinary express charge. In this case, the PASS is valid for the basic fare only.)

 

Some JR EAST trains also travel on other companies' lines. Passengers using such trains traveling on non-JR EAST lines must pay the respective fares and charges applicable to the distances traveled on such lines. Please note the names of the following JR EAST-line trains that travel on non-JR EAST lines: "Super-Hakucho, Hakucho", "Hakutaka", "Raicho, Hokuetsu", "Shinano", "Odoriko, Super-View Odoriko", "Kinugawa" and "Nikko".

 

 

The JR EAST PASS is not valid for the Tokaido Shinkansen and the Sanyo Shinkansen lines, which connect Tokyo and western Japan cities, such as Kyoto, Osaka, or Fukuoka, and which start from Tokyo station like JR EAST's five Shinkansen lines. The Tokaido Shinkansen and Sanyo Shinkansen lines are run respectively by JR CENTRAL and JR WEST. (Between Tokyo and Atami, use "Odoriko", "Super-view Odoriko", or local trains.)

 

 

Discounts:

Child Discount

Children between the ages of 6 to 11 pay a reduced rate.

 

Youth Discount

Youth travelers between the ages of 12 – 25 pay a reduced rate on ordinary fares. 

 

Conditions of used:

REFUNDS:

Passenger may obtain a refund for the Exchange Voucher at the office or travel agent that issued it within one year from the issue according to the regulation of each sales office. A JR EAST PASS can be refunded at the nearest JR EAST PASS exchange office in Japan only within the validity period and before the first date of use (in case of flexible pass before the first date of use), with a 10% handling fee deducted from the refund. No refund can be made for any reason after the first date of use. A JR EAST PASS cannot be refunded or extended due to interruptions in train service, late departures or any other reasons.

FEES AND CHARGES:

A seat can be reserved without extra charge. Visit a JR EAST Travel Service Center or JR Ticket Office (Midori-no-madoguchi) in advance and present the PASS.

 

If passenger boards a train without a reserved-seat ticket, or if the reserved-seating area of the train is full, the passenger will have to travel in the non-reserved-seating area. If this happens, the difference in fare between reserved seat and non-reserved seat will not be refunded. When using trains on which the seat reservation is mandatory such as the Tohoku Shinkansen Hayate, Akita Shinkansen Komachi and Narita Express, the passenger will not be permitted to board without seat reservation.

 

LOST TICKETS:

Exchange Voucher and PASSES cannot be reissued if it is lost or stolen.

More :

How to Exchange your Rail Pass Voucher

 

The Ticket/Voucher needs to be exchanged at exchange offices in East Japan Area within 3 months from the travel date on the ticket, except for:

 

 

Exchange Offices

 

Exchange offices in Japan: 

Station

Office

Office Hours

Days Closed

Aomori

Travel Service Center

10:00-18:00

None

Hachinohe

Travel Service Center

10:00-17:30

None

Akita

Travel Service Center

10:30-18:00

None

Sendai

Travel Service Center

10:00-19:00

None

Yamagata

Travel Service Center

10:00-18:00

None

Fukushima

Travel Service Center

10:30-19:00

None

Niigata

Travel Service Center

10:00-19:00

None

Narita Airport
(Terminal 1)

Travel Service Center

9:30-19:50

None

Ticket Office

6:30-9:30
19:50-21:45

None

Airport Terminal 2

Travel Service Center

9:30-19:50

None

Ticket Office

6:30-9:30
19:50-21:45

None

Tokyo

Travel Service Center Marunouchi North)

10:00-19:00

Sundays and Holidays

Travel Service Center (Yaesu Central)

10:30-19:30

None

Ticket Office

5:30-22:45

Shinagawa

Travel Service Center

9:30-20:00

None

Ueno

Travel Service Center

10:30-20:00

None

Shinjuku

Travel Service Center (East)

11:00-19:00

None

Shibuya

Exchange:Information Center

10:00-18:30

None

Sales:Travel Service Center

11:00-20:00

Ikebukuro

Exchange:Information Center

9:30-18:00

None

Sales:Travel Service Center(west)

11:00-20:00

Yokohama

Travel Service Center

11:00-20:00

None

For more info on JR East please refer to http://www.jreast.co.jp/e/