How to Book - Features - Eligibility - Validity - Discounts - Conditions of used

 

French Journey: TGV/Teoz/TRN

 

Premier Train: Within France

How to book:

 

To book this commissionable product call ACP’s North America Call Center at OnRequest@acprail.com, 1-866-938-RAIL(7245) or 1-514-904-2611 with booking request regarding French Journey: TGV/Teoz/TRN.

 

Features:

      Classes available: 1st and 2nd

      Fare Types Available: Adult, Child (under 12 years of age), Youth (under 26 years of age), Senior (over 60 years of age), Group Adult (minimum 10 passengers), Group Child (minimum 10 passengers under 12 years of age) and Pass Holder.

      Routes and estimated travel times:

o       Paris – Avignon: 2 hours 36 minutes

o       Paris - Bordeaux: 3 hours 10 minutes

o       Paris – Dijon: 1 hour 40 minutes

o       Paris – Lourdes: 5 hours 40 minutes

o       Paris – Lyon: 2 hours 10 minutes

o       Paris – Marseille: 3 hours 20 minutes

o       Paris – Nice: 5 hours 35 minutes

o       Paris – St Pierre des Corps: 1 hour


Eligibility:

Available only to residents of Canada, US and Mexico in USD or CAD dollars.

 

Validity:

While discounted fares are offered to certain pass holders, the client still needs to buy a French Journey passholder fare.

For pass holder fares: pass needs to be validated prior to boarding the TGV. To apply for a Passholder fare, Flexipass holders need to use a travel day on their Flexipass for a TGV journey. The class of service of the ticket must match the class of service on the Railpass.

 

TGV tickets must be stapled in a European Trains ticket cover.

 

On all SNCF-French trains, it is mandatory to place a tag on each piece of luggage identifying the traveler, prior to entering the train.

 

Discounts:

Child Discount
Children under 12 years of age pay a reduced rate. Children under 4 years of age are free (if they do not require a seat).

 

Youth Discount
Youths under 26 years of age pay a reduced rate.

 

Senior Discount

Seniors over 60 years of age pay a reduced rate.

 

Early Booking Discount

Book Early – Tier 2 14 days advance purchase required

Book Early – Tier 3 10 days advance purchase required

 

Pass Holder Discount

For holders of a railpass which includes France

Valid for Groups of 6 or more passengers

 

 

Conditions of used:

REFUNDS:

Exchange and refund policies vary depending on the type of fare purchased. Refunds, when authorized, can only be performed in North America up to 60 days after train’s departure date. Exchange can be performed to exchange a ticket, a new ticket must be issued and the unused one sent back to ACP Rail for a refund within the time frame allowed for such refund. A handling fee of 20% may apply. The refund granted on the returned ticket depends on the refund policy of that particular fare.

When requesting an exchange in North America, make sure client allows enough time for the new ticket to be sent before his/her departure to Europe.

Exchange can be performed for select fare types locally in France for Individuals.

Exchange can only be performed in the US for Groups

Processing fee, outlet commission and shipping fees are not refundable.

 

 

FEES AND CHARGES:

N/A

 

LOST TICKETS:

Lost or stolen travel documents are not refundable. Lost or stolen travel documents may be protected with the purchase of a Rail Protection Plan

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