How to Book - Features - Eligibility - Validity - Discounts - Conditions of used
Amtrak National Rail Pass
The total experience, the whole of the U.S.A. – from coast to coast on the entire Amtrak network.
How to book:
1) Outlet must go to the Information Request Form (www.acprail.com/amtrak) Prices are available in USD, EUR, AUD, GBP and JPY.
2) Outlet can either complete the Information Request form (www.acprail.com/amtrak) or call ACP’s North America Call Center at 1-866-938-RAIL(7245) or 1-514-904-2611 with booking request regarding Amtrak products.
3) An ACP Rail agent will confirm current prices and verify availability of product and reply to the enquiry.
4) If the outlet agrees to purchase the item, then the ACP Rail agent will book the Amtrak passes or Point to Point Tickets in RailNet.
5) The ACP agent will send the RailNet order number (PNR) back to the outlet without charging it and advise the outlet that they have to go in their RailNet account, charge the booking and send notification back to ACP Rail indicating that charges have been processed.
6) The ACP agent will verify that the charge has been applied in RailNet.
7) Once the charge has been approved, you will print your RailNet voucher which will contain the Amtrak TOD confirmation number.
8) The TOD Confirmation number can be used at any of the following stations to retrieve the pass or point to point ticket:
Ø Albany- Rensselaer, New York (ALB)
Ø Albuquerque, New Mexico (ABQ)
Ø Atlanta, Georgia (ATL)
Ø Baltimore (Penn Station), Maryland (BAL)
Ø Boston (Back Bay), Massachusetts (BBY)
Ø Boston (South Station), Massachusetts (BOS)
Ø Buffalo-Depew, New York (BUF)
Ø Chicago (Union Station), Illinois (CHI)
Ø Denver, Colorado (DEN)
Ø Emeryville, California (FUL)
Ø Houston, Texas (HOS)
Ø Jacksonville, Floriday (JAX)
Ø Kansas City, Missouri (KCY)
Ø Los Angeles, California (LAX)
Ø Memphis, Tennessee (MEM)
Ø Merced, California (MCD)
Ø Metropark (Iselin), New Jersey (MET)
Ø Miami, Floriday (MIA)
Ø Montreal, Quebec (MTR)
Ø New Brunswick, New Jersey (NBK)
Ø New Carrollton, Maryland (NCR)
Ø New Haven, Connecticut (NHV)
Ø New Orleans, Louisiana (NOL)
Ø New York (Penn Station), New York (NYP)
Ø Newark (Penn Station), New Jersey (NWK)
Ø Newark Liberty International Airport, New Jersey (EWR)
Ø Niagra Falls, New York, United States (NFL)
Ø Oakland (Jack London Square), California (OKJ)
Ø Orlando, Florida (ORL)
Ø Philadelphia (30th St), Pennsylvania (PHL)
Ø Portland, Oregon (PDX)
Ø Providence, Rhode Island (PVD)
Ø Sacramento, California (SAC)
Ø Salt Lake City, Utah (SLC)
Ø San Antonio, Texas (SAS)
Ø Sand Diego (Downtown), California (SAN)
Ø San Francisco (Ferry), California (SFC)
Ø Savannah, Georgia (SAV)
Ø Seattle (Amtrak), Washington (SEA)
Ø St. Louis, Missouri (STL)
Ø St. Paul/Minneapolis, Minnesota (MSP)
Ø Tampa, Florida (TPA)
Ø Toronto, Ontario (TWO)
Ø Tenton, New Jersey (TRE)
Ø Vancouver, British Columbia, Canada (VAC)
Ø Washington, Destrict of Columbia (WAS)
Ø Wilmington, Delaware (WIL)
Features:
Ø Available for 15 or 30 consecutive days of travel
Ø Fares Available: Adult Peak, Adult Off-Peak, Child Peak and Child Off-Peak.
Ø Provides access to the entire Amtrak Network
Ø We recommend that reservations be made prior to arrival in the US and as far in advance as possible. Reservations are required for most trains.
Ø On some trains, you can upgrade your accommodations to Business Class or Sleeping Car accommodations.
Eligibility:
The USA Rail Pass is for international travelers only. USA and Canadian citizens are not eligible to purchase USA Rail Passes. Passengers must present their USA Rail Pass and passport at an Amtrak office for issuance of tickets to be used on the train.
Prices are available in USD, AUD, GBP and EUR.
Validity:
The rail pass will be validated twice. The first stamp is printed automatically by our office and will appear on the top right hand corner of the pass. The pass must begin use within 6 months of this validation.
On the first day of travel, the ticket/pass holder must go to the ticket office of the train station and have an official validate the pass. They should put a second stamp on the pass under the first one. This must be done in order for the journey to start and not risk having the pass confiscated. Please note that the pass must be validated at the station—a conductor on a train cannot validate the pass.
The USA Rail Pass is valid for regular Coach Class travel on all Amtrak trains except Auto Train, Acela Express, Metroliner, Certain Thruway motorcoach connections, the Canadian portion of trains operated jointly by Amtrak and Via Rail Canada.
Discounts:
Child Discount
A discount of 50% is applicable for ages 2-15. Children under 2 are free when not occupying a seat.
Conditions of used:
REFUNDS:
Refunds are at the discretion of ACP Rail International, based on the following conditions. The client must send the original ticket back undamaged.
Refunds must be submitted to ACP Rail International at least 5 days prior to the departure of the reserved train. Technical refunds will be considered under special circumstances within 48 hours from the time of the RailNet charge. A 20% service fee maybe charged on refunds.
Processing fee, outlet commission and shipping fees are not refundable.
FEES AND CHARGES:
Please note that the peak price is charged if any part of travel takes place within any peak period.
LOST TICKETS:
There is no refund for lost or stolen tickets.